Conflict Management
This session defines challenging behavior, its triggers, and danger signs. It covers strategies for responding, conflict management, de-escalation techniques, and behavior monitoring, with an emphasis on accurate incident reporting and recording.
Course Summary
DATE(S)
Various
DURATION
- 3 Hours
PRICE (FROM)
£60 (Exc VAT)
DELIVERY METHOD
Online / In Person
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Description
Introductions / safe space
Defining challenging behaviour
Challenging behaviour triggers and causes
Identifying and recognising signs of danger
Responding to physically and verbally challenging behaviour
Behaviour monitoring, conflict management and de-escalation
Reporting and recording incidents
Key learning / action plan
Building your emotional wellbeing / wellbeing activity
Course Availability
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