Conflict Management
This session defines challenging behavior, its triggers, and danger signs. It covers strategies for responding, conflict management, de-escalation techniques, and behavior monitoring, with an emphasis on accurate incident reporting and recording.
Course Summary
DATE(S)
Various
DURATION
- 3 Hours
PRICE (FROM)
£45 (Exc VAT)
DELIVERY METHOD
Online / In Person
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Description
Introductions / safe space
Defining challenging behaviour
Challenging behaviour triggers and causes
Identifying and recognising signs of danger
Responding to physically and verbally challenging behaviour
Behaviour monitoring, conflict management and de-escalation
Reporting and recording incidents
Key learning / action plan
Building your emotional wellbeing / wellbeing activity
Course Availability
Would you like this course delivered inhouse and tailored for your team?
or can't make the advertised dates?
Would you like this delivered inhouse and tailored for your team? or can't make the advertised dates?
Register your interest now